CANCELLATION POLICY

At First Light Gardens, we value the time and commitment of both our clients and our team. To ensure fairness and smooth scheduling, the following cancellation policy applies:

  • Cancellations: Bookings cancelled with less than 24 hours’ notice will incur a 1 hour fee.

  • Rescheduling: If you need to reschedule, please provide at least 24 hours’ notice to avoid the booking fee.

  • Exceptions: In the event of unforeseen circumstances (e.g. illness, emergency, extreme weather), First Light Gardens will review the situation on a case-by-case basis.

By confirming a booking with First Light Gardens, you agree to the above terms.